Shipping policy

At Dougle Playhouse, we are dedicated to providing a smooth and reliable shopping experience for our customers. We ship only within the United States and offer free shipping on all orders.

Order Processing:

  • Once your order is placed, our team carefully reviews and prepares your items for shipment.

  • Processing time typically takes 1–2 business days. During peak periods, processing may take slightly longer, but we always strive to dispatch your order as quickly as possible.

Shipping Time:

  • After processing, your order will be shipped via a trusted carrier.

  • Standard shipping within the U.S. usually takes 3–4 business days.

  • Tracking information will be emailed to you as soon as your order is dispatched so you can monitor the delivery status.

Shipping Restrictions:

  • Currently, we only ship to U.S. addresses. We do not ship internationally.

  • We are unable to ship to P.O. boxes in certain regions due to carrier restrictions; a physical street address is recommended.

Lost or Damaged Packages:

  • While rare, if your package is lost or arrives damaged, please contact us immediately at contact@Renvyra.store or call 440-522-2323. We will work with you to resolve the issue promptly.