Return and Refund Policy

We want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a clear and customer-friendly return and refund policy.

Returns:

  • Items may be returned within 7 days of receiving your order.

  • Returned items must be in their original condition, unused, and with all tags and packaging intact.

  • To initiate a return, please contact our support team via email at contact@Renvyra.store or call 440-522-2323.

Exchanges:

  • If you prefer to exchange your product, exchanges are accepted within 10 days of receiving your order.

  • Exchanges depend on item availability. If the item you want is out of stock, a refund will be issued instead.

Refunds:

  • Once we receive and inspect your returned item, a refund will be processed within 5–10 business days.

  • Refunds are issued using the original payment method.

  • Shipping charges, if any, are non-refundable.

Non-Returnable Items:

  • Certain items may be marked as non-returnable due to hygiene or safety reasons. Always check the product description before purchasing.